Frequently Asked Questions – App & Website.

app & website.

How do you know where your sponsorship money is going?

Once you have chosen a group to support and set them as your default group, their logo will appear in the top right-hand corner of your “groups” page.

I can't see where to add my default club.

Once you have opened your app, head to the “groups” section in the bottom bar. Then click on your group of choice underneath the “my groups” list. Once you are in your group’s profile you can click on the “set default” button. This will ensure your money goes to that selected group.

I’m having technical trouble with the app, where can I get help?

Please contact admin@isponsorapp.com  with any questions that you may have. We will investigate your enquiries and respond as soon as possible. 

 

How can I invite friends to download the iSponsor app?

There is a share function in your profile, otherwise, send them this link.

I am having trouble linking a new card on the app.

Please let us know if you are experiencing a glitch with the app by getting in touch with us. If there is an ongoing issue we will work to resolve it.

How can I see who has contributed to my group?

Please refer to the leaderboard on the app and you will be able to see all of your group’s supporters. You will also be able to see the pending and cleared transactions for all supporters.

Is the app free to download?

It sure is! Download the app today!

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