Frequently Asked Questions – Groups.


How/when will the groups get paid?

Clubs get paid all cleared funds at the end of the following month. Some online purchases take 90 days to clear due to return policies.

What reporting do we receive?

Every group receives a report showing how much they have raised from each business they bring on, as well as funds raised from iSponsor’s provided business.

How much income can we expect?

Every group is different, as you will get out what you put in. Some groups are making $24/month per active user, however if your group is proactive then this number could be higher.

Are there any costs to the group to join and or purchase items through the app?

Joining the iSponsor platform as a group or user is completely free! You shop via the app so you purchase the price of the product you desire with a percentage coming back to your group of choice.

How do I register my interest for my group?

Via our website. Visit and a iSponsor team member will get back to you shortly.

I'd like to find out a list of businesses already signed up.

The best way to find out what in-store businesses are in your area and what online businesses are signed-up to iSponsor is to download the app and browse through our brands. We have over 900+ brands on the app however businesses come and go as this is an ever changing landscape.

Do we need to register our group in order to receive funds?

Yes, we will need some information about your group prior to receiving any money.

We would like to promote iSponsor on our website. Is there material you can provide?

There is plenty of material in your welcome pack however if you want something bespoke just get in touch and we will be happy to help.

How can I share iSponsor with my community?

Through your social media audience or get in touch with the iSponsor team to arrange a bulk sms to your group. You can also share the app with your friends using the ‘share with friends’ button in your profile. We have found that word of mouth is also a great way to build trust in your community.

How do we invite local businesses to sponsor our group?

In your welcome pack, there is a letter to give to the local business you wish to approach. Alternatively, you can invite a sponsor directly through the platform using our website link or We are also here to help so reach out to your Client Success Manager who will help you approach a local business.

How is the sponsorship percentage decided?

When a business comes on as a group’s exclusive sponsor, the business and the group will negotiate the sponsorship percentage. iSponsor can handle this for the group if required. For brands already on the iSponsor app, the brands themselves chose the sponsorship amount.

I’m interested in registering, where can I find material to share with my committee?

Get in touch with our team through the web page (www.isponsorapp/contact) and someone will be in contact with you shortly to provide all the material you may need.

I’ve registered my group, where is my welcome pack?

If you haven’t provided the right material as requested in our registration process then unfortunately we can’t provide a top notch Welcome pack. We aim to send you your welcome pack within 48 hours of receiving all of your documentation from the checklist. Please check your junk mail if it has been more than 48 hours.

I’ve registered my group, now what?

Now it’s time to get some supporters on your leaderboard and find some business partners! Once that’s done, sit back and watch the money roll in month after month.

Does this work for all not-for-profits or only registered charities .i.e those which have tax-deduct-ability?

This works for all NFP organisations. Any group that door knocks, does a sausage sizzle or needs funding can join.

I have pending payouts that are more than 90 days old. When can my group expect to see these funds?

This is done automatically and the funds won’t be far away. If it has been more than 90 days maybe just send us a message and we will check it out.

I am wondering if it is possible to get an information kit with what I need to do to set up our group with iSponsor.

Absolutely! You can download it from the Groups page here: www.isponsorapp/groups

Can individual sporting teams register separately from their club?

If the team gets approval from the overarching club then yes. You will need to use the club’s bank account and their ABN unless the team has its own.

Where does the money that is donated to the sports club/group come from?

The business pays this.

I am wondering how the groups receive sponsorship money when no fees are paid?

The business is paying this. The business is essentially paying for your members to shop at their business.

Will you help us approach local businesses?

Of course! You open the door with an introduction and we will do our best to close it. Contact your Client Success Manager and they will help you every step of the way.

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